Support Services Group is a Texas-based business process outsourcing (BPO) partner that offers a wealth of services on behalf of clients in sectors as diverse as retail, restaurant,...
Bentley’s Reality-Capture Technology Provides an Integrated Data Solution A Virtual Campus InitiativeFounded in 1855 with more than 24 campuses serving nearly 100,000 students,...
Tommy Palomäki at Teleopti considers the connection between happy customers and happy employees and suggests five ways to use workforce management to achieve both. What came...
ContextCapture Safely Collects More Data Faster to Build Precise Reality MeshesImproving Cell Antenna Fidelity In 2017, Eye-bot Aerial Solutions, a drone service company, completed...
When Pete Walton and his associates founded PNE Controls eighteen months ago, their vision was to launch a modern, dynamic panel building company that would stand out from the rest....
Making life easier for customers is the first step towards brand loyalty and business success. Magnus Geverts at Teleopti shares his eight top tips for reducing customer effort...
WHITE PAPER| DIGITALIZING CUSTOMER SERVICE When we say digitalization, to give that a clearer meaning, it is how we use digital technology to enhance every kind of experience,...
One of the most crucial aspects of your work as a sales manager is to come up with an on-target sales strategy. Your B2B B2C strategy is a make or break. You may have the best talkers,...
The numbers in a typical B2B sales cycle are daunting. Imagine taking an average of 84 days to convert leads into opportunities. Then, it’s another 18 days to work these out...